Economic Development


Canada Post

Supervisor, Manual and Mechanized (Temporary Assignment)

Job ID: J0914-0582
Category: Plant and Delivery Operations
City / Province: Thunder Bay, Ontario
Employment Type: Term Full Time
Open Positions: 1
Language Requirement: English essential

For more information and to apply, visit


We are looking for individuals who have a great track record for leading teams to achieve operating targets and production standards, while maintaining top standards for service, quality and health and safety for the position of Supervisor, Manual and Mechanized. In this role you will work to maintain optimum productivity levels and use coaching, problem solving, positive reinforcement, task prioritizing and more to successfully lead a skilful team of employees in our operations facility. As a key partner in Canada Post’s success, you will also act as the “voice of the company” by sharing performance expectations and business results with our front-line employees.

The successful candidate will:
• Supervise the operation of an assigned area of the shift or section, assist in the management of the efficient manual and machine processing of mail, set daily priorities for the assigned area to ensure that deadlines and service commitments are met, assign and confirm available staff to different areas of the operation according to fluctuating mail volume, and request additional manpower or equipment as required
• Promote and implement workplace safety and health programs for the work unit including: coaching and directing employees on safe work practices in order to reduce accident frequency and severity; conducting investigations and reporting and following up on accident incidences; addressing and resolving health and safety issues in a timely and efficient manner; conducting safety inspections and taking corrective action to rectify unsafe operating conditions; and overseeing the return-to-work and accommodation of employees unable to perform the full range of duties in their job
• Supervise, coach and provide guidance and leadership to employees, promote a respectful environment in the workplace, administer human resources processes such as staffing, performance management, disability management and attendance management, resolve staff issues including taking disciplinary action if required, consult with Labour Relations and/or union representatives on the application of the terms of the collective agreement, and create learning and knowledge transfer opportunities for assigned staff
• Estimate workloads in order to arrange for adequate staff to be on duty, recommend the use of overtime as required, and occasionally authorize its use when working alone
• Conduct hourly throughput checks on mechanized processes and daily observations of employee productivity for manual sorting, investigate abnormalities and work to improve performance and implement best practices in productivity
Job requirements (Education and Work experience):
• High School Diploma or provincial equivalent (GED) (Equivalent work experience, as defined below, may be accepted in lieu of a High School Diploma)

1.a) Minimum 1 year experience managing a team.
1.b) Minimum 2 years experience working within a unionized environment


2. Working knowledge of Microsoft Office (i.e., understand the major features of each software application)

• Post-secondary degree
• Experience with distribution processes
As part of the selection process selected candidates will be required to complete a security screening process


Other information about this job:
Shift work required.
Temporary assignments, 3 months to one year

Canada Post offers:
A total compensation package
• Competitive salary
• Annual incentive program
• Comprehensive individual and family benefits coverage
• Vacation and leave options
• Defined Benefit component of the Canada Post Registered Pension Plan


For more information and to apply, visit

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